We accept returns on new, unopened, undamaged items in original packaging within 30 days from the order date. All returns are subject to a 15% restocking fee and our shipping costs. The customer must contact us prior to returning product(s). We do not give refunds on opened products.
If you are missing an item or the item that you receive is damaged, then please contact us and we will send out a replacement free of any shipping costs to you. You must notify us within 3 days of receipt of shipment.
If a refund is deemed necessary, then we will manually refund your transaction for the appropriate amount for the returned items. Chargebacks will not be taken lightly and will subject the client to being put on the no-sell list. Refunds will only be issued after the items have been returned to us.
If a product is missing from your order, then please contact us and once we verify the legitimacy of the claim then we will send the missing item to you. All orders are documented and weighed prior to shipping to avoid any fraudulent claims.
Domestic Return Address:
7455 16th St, E Suite 109 Sarasota FL 34243
International Return Address: 1948 Main Street, Sarasota FL, 34236
Refused shipments are subject to a 15% restocking fee plus return freight. If a customer wishes to cancel an order it is their responsibility to cancel the order prior to the product(s) being shipped. If a customer cancels an order after it has been shipped, or refuses the shipment, the return will be subject to a 15% restocking fee and any freight charges incurred.
All claims for damaged shipments must be made within 72 hours of delivery to the point of destination. Any damage to a package should be noted with the carrier at the time of delivery if possible. We will not be responsible for damage claims made 72 hours after delivery.
You are responsible to know the import regulations for your country. Please research all products to ensure that they are legal for importation PRIOR to ordering. Once the order has left our premises we cannot be held responsible for customs delays. Most countries will have no trouble but we post this disclaimer in the off chance that there is an issue.
If, by chance, the order is returned to us and you wish to have a refund then we will do so only after we have received the goods back. The refund will be calculated as Total cost less shipping and a 15% restocking fee for a total of an 85% refund not including shipping.
We provide tracking information for all orders so please be diligent and keep track of your orders' progress through the mail system.
We do not have a reship policy. We DO assume that all clients are aware of their own countries' laws and therefore you are responsible for dealing with your countries' customs.
Please know your own import regulations before ordering. It is your responsibility. If customs does not return the products to us we cannot issue the 85% refund to you.
If your order is denied entry into your country, we strongly advise attempting to have the items sent back to us and we will refund your order less shipping and a 15% restocking fee.
The t shirt is awesome. I’ve worn it to the gym once and the looks I got were both of fear and chagrin as well as big smiles. The energy drinks kinda reminded me of the redline drinks you could get at circle K’s. They were just ok.
I’ve been looking for a good vegan protein powder, that actually tastes good and has the nutrients I need. A friend recommended this one to me and I am hooked. I got the glazed doughnut one and it taste just like that. Definitely going to try all the other flavors!
Amazing flavor and works well
Always love all of steels products. 4 years in now and still going
Nice flavor, not too much caffeine but definitely has enough other stuff to help a lot in the gym with getting in the zone. Squatted 500x5 last night for the first time in years on this stuff.
Got the wrong size but customer service took care of it, the pre workout was actually super good
This bottle is a lot smaller than some other shakers, but it gets the job done beautifully! It's just the right size for a can of soda (I have a sweet tooth, and I tend to use something carbonated to mix my preworkout), which makes it ideal for me... I just need to remember not to shake it!
Shirt is nice. Lean fit. Solid supplements. I am Happy with it.
I’ve always been interested in fitness and bettering myself physically and for the past two years I’ve been working out more often and more seriously but I’ve never tried any supplements or anything similar, but I saw ads for steel supplements on Instagram and I thought why not give it a try. My order arrived today well packaged and I had no issues. I got the pre-workout bundle, and three cans of the Omni energy drink and I have already placed another order for the T-shirt and Omni drink bundle along with the try the line sampler pack. I’m very excited to try all the flavors and I can say with confidence that will be ordering from steel supplements again and I will certainly tell my friends about it.
Excellent taste. Great recovery!!!
I was excited to try out the Revit and Omni drinks, and needless to say, they did not disappoint. The Revit drinks instantly gave me a kick of energy that had a lasting effect, while the Omni drinks felt more balanced and gave me sustained energy.
Very powerful
Love the free samples and shirts!!!!
Get a size bigger on the shirt
Rested af definitely puts me in a relaxed state and makes it easier to fall asleep at night.
